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Companies and agencies of all sizes trust us for reliable, high-performance web hosting.
Ready to start with Fast Moose Agency Reseller Hosting? Enjoy a 25% lifetime recurring discount and more when you sign up today!
As a hosting reseller, your profitability hinges on making smart investments and reaping significant returns. Our ROI calculator helps you understand just how lucrative our hosting plans can be.
By choosing the right plan, you can transform a modest investment into substantial profits, ensuring a successful and lucrative hosting reseller business. Explore our plans and see how you can achieve similar results!
All reseller plans include 30-day money back guarantee.
Don't just take our word for it. Here's authentic feedback from our customers.
Power to Resellers:
It's Time You Take Control!
Unlock the full potential of your data security with Timeline Backups Pro. Our advanced backup solutions offer more than just automated backups.
Set your price and start earning recurring income with confidence. Trust our quality to never let you down.
Get best quality hsoting to sell best quality!
Our autoscaling platform ensures your websites remain fast regardless of traffic. We've implemented unique optimizations at every layer to guarantee exceptional performance your customers can rely on:
Web Server: Utilizing advanced load-balancing and a custom NGINX and Apache combination, we deliver powerful server-level caching while maintaining compatibility across all web applications with .htaccess rules.
PHP: We've enhanced PHP-FPM with Zend OPcache to significantly boost PHP performance. Our in-house team has customized PHP-FPM to ensure your websites load quickly and consistently.
CDN: Our fully integrated Anycast CDN network is continually optimized to achieve latency of less than 10ms in Europe and America and less than 30ms globally.
In an industry increasingly shifting towards per-minute or resource-intensive billing models that often result in unexpected costs, our exclusive Reseller autoscaling platform stands out. It is tailored for agencies to flourish, enabling them to host applications and websites that can scale effortlessly to meet any demand, all at a fixed, low monthly price. With our proprietary process, known internally as The Dragons’ Den Effect, you can rest assured that your sites will remain online through any traffic surges, without any surprise fees.
Unlike cPanel, which is confined to a single server and can't offer true cloud or unlimited hosting, our platform has no such restrictions.
Ensure your peace of mind with advanced security features and DDoS protection integrated into the Fast Moose platform. Our system defends against both volumetric Layer 3/4 and sophisticated Layer 7 attacks.
Every website on the Fast Moose reseller platform benefits from this free service, which automatically filters malicious traffic without affecting legitimate visitors.
Specialized CMS rules offer protection against zero-day attacks for WordPress, Joomla, and Drupal.
Customers can manage these security features through HCP, including:
Server uptime and site availability are crucial for your customers.
Our reseller platform's architecture guarantees that servers for all roles (FTP, MySQL, and Storage) are fully redundant and load balanced.
Our advanced load balancers efficiently distribute incoming traffic across our cloud platform. We seamlessly transfer websites to multiple dedicated web servers to manage periods of high traffic.
If there is a surge in demand, your hosting 'neighbors' becoming busy won't affect your sites.
At Fast Moose, your email storage is entirely independent of your hosting storage. We've developed a dedicated platform and network to ensure email security and optimal performance.
Standard features include massive 10GB mailboxes, with easy, one-click upgrades to increase storage whenever needed.
We offer free inbound and outbound virus scanning, along with automatic mail reputation management to ensure reliable email delivery.
Key features include:
Extend your hosting offerings by providing a comprehensive range of supplementary services.
Domain Reselling
Effortlessly sell domain names with our integrated hosting and domain control panel.
Website Turbo
Enhance the speed and performance of your websites with this advanced upgrade:
Email Enhancements
Allow customers to upgrade to Premium Mailboxes and additional storage with just one click. Set up automatic alerts when they approach their current limits.
Premium SSL Certificates
While our Let’s Encrypt SSLs are free, you can charge customers for Simple or Extended SSL certificates if desired.
Timeline Backups Pro
Offer a professional, automated backup service that adds significant value:
Our autoscaling platform ensures your websites remain fast regardless of traffic. We've implemented unique optimizations at every layer to guarantee exceptional performance your customers can rely on:
Web Server: Utilizing advanced load-balancing and a custom NGINX and Apache combination, we deliver powerful server-level caching while maintaining compatibility across all web applications with .htaccess rules.
PHP: We've enhanced PHP-FPM with Zend OPcache to significantly boost PHP performance. Our in-house team has customized PHP-FPM to ensure your websites load quickly and consistently.
CDN: Our fully integrated Anycast CDN network is continually optimized to achieve latency of less than 10ms in Europe and America and less than 30ms globally.
Server uptime and site availability are crucial for your customers.
Our reseller platform's architecture guarantees that servers for all roles (FTP, MySQL, and Storage) are fully redundant and load balanced.
Our advanced load balancers efficiently distribute incoming traffic across our cloud platform. We seamlessly transfer websites to multiple dedicated web servers to manage periods of high traffic.
If there is a surge in demand, your hosting 'neighbors' becoming busy won't affect your sites.
In an industry increasingly shifting towards per-minute or resource-intensive billing models that often result in unexpected costs, our exclusive Reseller autoscaling platform stands out. It is tailored for agencies to flourish, enabling them to host applications and websites that can scale effortlessly to meet any demand, all at a fixed, low monthly price. With our proprietary process, known internally as The Dragons’ Den Effect, you can rest assured that your sites will remain online through any traffic surges, without any surprise fees.
Unlike cPanel, which is confined to a single server and can't offer true cloud or unlimited hosting, our platform has no such restrictions.
At Fast Moose, your email storage is entirely independent of your hosting storage. We've developed a dedicated platform and network to ensure email security and optimal performance.
Standard features include massive 10GB mailboxes, with easy, one-click upgrades to increase storage whenever needed.
We offer free inbound and outbound virus scanning, along with automatic mail reputation management to ensure reliable email delivery.
Key features include:
Ensure your peace of mind with advanced security features and DDoS protection integrated into the Fast Moose platform. Our system defends against both volumetric Layer 3/4 and sophisticated Layer 7 attacks.
Every website on the Fast Moose reseller platform benefits from this free service, which automatically filters malicious traffic without affecting legitimate visitors.
Specialized CMS rules offer protection against zero-day attacks for WordPress, Joomla, and Drupal.
Customers can manage these security features through HCP, including:
Extend your hosting offerings by providing a comprehensive range of supplementary services.
Domain Reselling
Effortlessly sell domain names with our integrated hosting and domain control panel.
Website Turbo
Enhance the speed and performance of your websites with this advanced upgrade:
Premium SSL Certificates
While our Let’s Encrypt SSLs are free, you can charge customers for Simple or Extended SSL certificates if desired.
Timeline Backups Pro
Offer a professional, automated backup service that adds significant value:
All reseller plans include 30-day money back guarantee.
Sell Linux, Web Builder and WordPress Hosting from a Single Account.
Offer all Linux, WordPress and Web Builder hosting without any additional costs. Enjoy the flexibility to host unlimited sites on a WordPress-optimized platform, equipped with exclusive features...
This isn't just a standard WordPress auto-install on a Linux server. Launch your websites on a dedicated, WP-optimized platform that comes free with every Agency Reseller Web Hosting plan.
Manage basic features right from the Hosting Control Panel (HCP).
Easy-to-use tools to optimize images and code at the server level and improve site speed without any bloaty plugins. Activate over 40 tools with just one click.
Our WordPress platform utilizes the NGINX-based StackCache system for edge caching. Easily manage your cached content with the included StackCache plugin.
Effortlessly sync to staging with a single click and deploy smoothly to your live environment.
Provide your advanced users with a suite of powerful tools to enhance their web development experience:
Equip your users with these advanced tools to maximize their productivity and control over their hosting environment.
All reseller plans include 30-day money back guarantee.
Offer a fully featured web builder and top-tier hosting control panel to your customers.
Intuitive drag-and-drop blocks and modules, customization is effortless and requires no coding. Seamlessly integrate essential tools with our user-friendly modules. Start building with pre-designed mobile ready responsive templates that perfectly match your website's theme.
Gain access to extensive support documentation and video tutorials directly within the web builder. Our full support, including detailed guides and step-by-step videos, ensures that everything is covered from top to bottom. This wealth of resources is designed to ease your load and help both you and your customers navigate the web builder effortlessly.
Kickstart your design with fully crafted pages ready for customization. Choose from a variety of design blocks to enhance or replace your template content. And if you prefer, you can also start from a blank layout and build your unique vision from scratch!
Want your website designed and developed without missing any essential features? Our website builder ensures you won't overlook anything. With all the features needed for a successful website listed and ready for one-click edits, building your perfect site has never been easier.
Everything you need for an exceptional online shopping experience. Quickly and effectively set up your online store with no hassle.
Take control of your website's design with ease. Choose and install a theme that suits your style, and if you change your mind, switch to a new one effortlessly.
Easily update your site colors with our ready-made color palettes. Choose and customize your menu design, edit menu titles, fonts and upload your logo. For advanced customization, take advantage of our flexible custom CSS options.
More controls:
Get immediate access to a wide range of apps that enhance your website's functionality. Our collection of ready-to-use apps allows you to easily integrate essential features, streamlining your website setup and boosting its performance.
Integrations:
All reseller plans include 30-day money back guarantee.
Tired of hosting limits and hidden fees cutting into your profits? Fast Moose is here to change that.
We don't penalize your success—instead, the more accounts you host, the more you save! Embrace unlimited hosting potential with Fast Moose and watch your business thrive.
Offer your customers a robust and intuitive control panel they'll love. It’s even better than cPanel and absolutely free! Designed for beginners to start using immediately, yet powerful enough to meet the needs of advanced users.
HCP features a built-in, unbranded support database, allowing you and your customers to easily find the answers they need. Furthermore, the Fast Moose support team is here to extend a hand in a heartbeat.
Provide unlimited email accounts- webmail access, email forwarding, spam filters, automated email migrations, one-click DKIM and DMARC records setup and additional features.
Every package includes free SSLs, and your customers can manually back up their files and databases. For added convenience and peace of mind, you can upgrade to Timeline Backups Pro to automate backups for all hosting accounts.
With HCP included in our unlimited Agency Reseller Hosting, there are no additional costs or license fees. Enjoy the freedom to grow your business without extra charges for your success.
With premium DNS, you can easily update DNS records. Each customer's hosting and domain access are isolated, allowing them to manage their own control panel. Meanwhile, you can access all your customers' hosting accounts from your main panel.
For added convenience, you can use your HCP login to access all your and your customers' FTP accounts. Additionally, master FTP access can be granted to your customers, allowing them to manage all accounts within their hosting pools.
Choose from over 80 one-click web applications to help your customers deploy their sites. Options include popular platforms such as Magento, Drupal, WordPress, Laravel Apps, and many more.
Provide your customers with a comprehensive set of powerful and user-friendly tools to manage their CDN, FTP accounts, backup and restore functions, over 80 one-click apps (including WordPress), phpMyAdmin, Git Version Control, domain names and DNS settings, SSH access, email management, two-factor authentication, and much more.
Hosting Control Panel Features | ![]() | |
---|---|---|
Hosting Per Month (100 Accounts) | $37.49* | ~$60 |
Software license per month | Included | $60.99 |
Software license per year | Included | $636 |
Security patches | Unlimited | KernelCare $3 /month |
Secure operating system | Included | CloudLinux OS $16 /month |
Web acceleration solution | Included | LiteSpeed Web Server $25 /month |
Malware protection | Included | Immunify360 $12 /month |
Total price per MONTH (Hosting + License + Extras) | $37.49* | $175.94 |
Total price per YEAR (Hosting + License + Extras) | $412.42** | $2,100.39 |
* Promotional price when paid monthtly. ** Promotional price when paid annually.
Are you currently a reseller looking for a better deal? Fast Moose has an amazing offer just for you!
This is our way of saying welcome to the Fast Moose family. Don't miss out on this incredible opportunity. Sign up now and start enjoying the benefits today!
Already hosting your websites elsewhere? No worries! We offer unlimited, free migration anytime, from anywhere for you and your clients.
Hosting can be complex due to numerous variables like security, email management, migrations, optimizations, malware scans, SSL, SSH, app versions, and more. It demands constant monitoring, 24/7, year-round. To ensure your customers' websites and emails run smoothly, you need a higher level of support. With our two decades of expertise, we guarantee no support ticket goes unresolved.
Compare our Reseller Hosting with leading providers
Product | Reseller Unlimited | SiteGround | Namecheap | Hostgator |
---|---|---|---|---|
Monthly Price | $74.99 | $100 | $59.99 | $59.99 |
![]() | Client Area & Site Tools | WHM & cPanel | WHM & cPanel | |
Included Hosting Accounts | Unlimited | 24 | 250 | 250 |
Autoscaling Cloud Hosting | ||||
Linux Hosting | ||||
SSD Disk Space | Unlimited | 40 GB | 150 GB | 140 GB |
SSD Disk Space per Site | Unlimited | 1.67 GB | 0.6 GB | 0.5 GB |
RAM | No LVE Limits | 12 GB | 12 GB | 0.25 GB |
Number of Active Sites | Unlimited (No RAM Limit) | 12 (12 GB Total) | 12 (12 GB Total) | 0 (1 GB per 4 accounts) |
Unlimited Bandwidth | ||||
Unlimited Mailboxes | ||||
Standard Mailbox Size | 10 GB | Uses Website Disk Space | Uses Website Disk Space | Uses Website Disk Space |
Stand-Alone Web/Email Storage | ||||
Unlimited Databases | 1 GB per Database | Uses Website Disk Space | Uses Website Disk Space | |
Unlimited Free SSLs | ||||
100% Green Hosting | ||||
Free, Unlimited Migrations | ||||
Multi-Language Customer Control Panel |
All reseller plans include 30-day money back guarantee.
Our worldwide CDN servers ensure ultra-fast delivery regardless of where your traffic originates.
Reseller hosting allows you to start a web hosting business quickly and easily. Instead of managing your own data center, you rent a portion of hosting services from a provider.
You can then offer and sell this web hosting to businesses and individuals, making a profit. As a reseller, you determine the pricing, and handle customer support and management.
One notable feature of Fast Moose Reseller Hosting is its unique, custom-built platform that utilizes a different approach to autoscaling. Unlike traditional web hosting, where a busy site receives extra resources from its base server—leading to a finite resource limit and potential impact on other sites—Fast Moose employs 'true autoscaling'. This means that when a website experiences high traffic, it instantly gains access to a dedicated backend consisting of multiple 40-core servers, providing the necessary power to handle traffic spikes. This kind of hyper-elasticity is unique to Fast Moose.
This capability is possible because Fast Moose does not rely on standard 'off the shelf' technologies. This same approach enables other significant features, such as the HCP control panel, and the comprehensive CDN. For more details, please refer to our Features section.
There are no specific limitations, except for the prohibition of using your Reseller Hosting account for any illegal activities.
Our support team is available 24/7 via ticket. They consist of experienced web hosting experts with extensive knowledge in the field.
They operate from our main office. If they ever encounter a question they can’t answer, they can directly consult our development team, who designed our hosting platform.
Our team is known for their clear, friendly, and personalized responses. They avoid generic replies and are not focused on closing your ticket quickly. They consider a ticket resolved only when you are completely satisfied.
We provide three levels to help you find the perfect fit for your needs. Upgrade effortlessly at any time as your business expands, ensuring no downtime.
You can opt for monthly billing with the flexibility to cancel anytime. Alternatively, you can choose to pay annually and enjoy one month free.
The primary distinction between shared hosting and reseller hosting is that shared hosting offers you a single hosting account with limited resources to manage your website.
In contrast, reseller hosting allows you to create multiple hosting accounts and distribute hosting resources to other users.
Reseller hosting provides extra features and tools not found in shared hosting, such as the capability to suspend/terminate an hosting account, assign customer to an account etc.
Simply sign up, make the initial payment, and you're all set. You can then create your first web hosting account and begin selling!
When you sign up, we provide a comprehensive Getting Started Guide. You'll also have access to a detailed Knowledge Base and our support team for assistance. Additionally, you can schedule a live one-on-one demo to guide you through the process.
Our control panel is designed for managing multiple hosting accounts efficiently. It provides all the necessary tools for customer management, including hosting provision.
It provides an affordable and straightforward way to become a web host. With minimal investment, you gain access to a robust, modern hosting infrastructure. This allows you to immediately start offering web hosting services and begin generating revenue.
The profitability of reselling hosting services depends on various factors, including the reseller's pricing strategy, marketing efforts, and ability to effectively manage their hosting environment and customer relationships.
By offering competitive prices and high-quality hosting services, resellers can attract a substantial number of customers and generate consistent revenue. Reselling hosting services can be especially lucrative for designers and developers as a source of recurring income.
Reseller hosting is advantageous for individuals or businesses aiming to provide web hosting services to their clients under their own brand. Typical users of reseller hosting include web agencies, web developers, web designers, entrepreneurs, IT professionals, online marketers, and anyone who wants to generate recurring income from subscriptions.
Our control panel is built custom because cPanel doesn’t support load-balancing and autoscaling in the way we require. With our Hosting Control Panel (HCP), your site isn't confined to a single server. Instead, it utilizes the entire data center's resources as needed, automatically scaling up. This means you're not impacted by traffic spikes or the activities of others on the same server.
There are several additional benefits. For instance, it provides a better user experience for your customers without being too different from what they're used to. Additionally, there are no licensing costs, regardless of how many customers you serve!
Essential features a web hosting service should have:
All reseller plans include 30-day money back guarantee.
© Copyright 2024 Fast Moose. All rights Reserved
Any references to “we”, “us” and “our” refer to Fast Moose, a company registered in Singapore with number 53228582D and its registered office at 16 Raffles Quay, #41-07, Hong Leong Building, Singapore 048581.
All services provided by Fast Moose may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United Kingdom laws or international treaties. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Fast Moose from any claims resulting from the use of service which damages the subscriber or any other party.
Prohibited are sites that promote any illegal activity or present content that may be damaging to our servers, or any other server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
pirated software
hacker programs or archives
Warez sites
NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE SUSPENDED IMMEDIATELY. FAILURE TO REMOVE THE OFFENDING CONTENT WILL RESULT IN YOUR ACCOUNT BEING TERMINATED – NO REFUNDS WILL APPLY. ADDITIONALLY, FAST MOOSE WILL NOTIFY THE RELEVANT AUTHORITIES OF YOUR ACTIONS.
All domains are provisioned through our registrar partner Dreamscape and Tucows . As such we cannot guarantee the availability of a particular domain, however any charges incurred in the registration of a domain which is subsequently found to be unavailable will be refunded in full*.
NO REFUND FOR SUCCESSFULLY REGISTERED DOMAIN NAME.
Domain Expiry
All domains are renewed on an annual basis, we will send out reminder emails in advance of their expiry. We will send the emails to the email address on the account, it is your responsibility to make sure the contact details are up to date. We take no responsibility if your domain renewal fails due to your contact details being incorrect. If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us at support@fastmoose.com or by raising a support ticket. Alternatively, you can set your domain to auto-renew, this can be managed through your client area. All domains will be billed in advance of expiry and renewed once payment is received. If you have set up an automatic payment, this will be done automatically.
If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. Please see our domain checker for renewal fees. After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. We will not guarantee the renewal of a domain name.
We operate an ‘unlimited’ service, meaning we do not actively limit your account on disk space or bandwidth. However, this is subject to fair use and any customer using an amount of monthly bandwidth or disk space deemed excessive in comparison to the average usage by other customers on our platform may, at our discretion, be advised to upgrade to a bespoke solution and billed accordingly.
We provision very large disks for our shared platforms, but no physical or virtual server can have an “unlimited” disk size due to limitations in both hardware and software. We will not let this hinder your usage, but it will mean that if you are operating a large account we may require that your account is moved to a server where it can be more easily accommodated without affecting other customers, or that your account is split over several shared servers. We would not charge for doing so and would always provide the information and tools necessary for you to operate your service. However, refusal to co-operate with an account move request will result in account suspension and/or termination as we must ultimately ensure platform stability and service delivery at all times.
We do not allow bots to be operated on our shared hosting servers.
Any attempt to undermine or cause harm to a server or customer of Fast Moose is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
All sub-networks, distributive hosting sites and dedicated servers of Fast Moose must adhere to the above policies, with the exception of system resources in respect to dedicated servers.
By the Account Activation Date of each month, we shall deliver, via email or post, an invoice in accordance with the applicable Service Fees for services to be rendered in the forthcoming month. When an invoice is delivered to the client, payment shall be remitted to us by no later than the specified payment due date. We shall be entitled to immediately terminate this agreement for client’s failure to make timely payments. You will be provided with an invoice on a monthly basis. We do not record or store customer credit/debit card data but you are able to set up recurring billing through our payment partners (currently PayPal) to allow us to take payment for invoices as they become due. It is your responsibility to ensure that you have sufficient funds to cover any transactions. Failure to make payment will result in up to three overdue notices being submitted to you before your account is suspended and/or terminated. Accounts suspended for non-payment are liable for termination without notice.
IMPORTANT: All refunds are subject to 10% service charge. There will be No Service Charge for refund to account credits. Account credits cannot be cashed out.
We offer a 30 day money back guarantee for first time customers. No refund will be issued after 30 days under any circumstances.
Please note that we reserve the right not to refund any fees incurred by us in the registration of ‘free’ domains we have provided as part of the account. Any fees not refunded or billed to you by us will not exceed the registration costs we incur.
a. Trial account upgrades voids 30 day money back guarantee.
b. 30 Day money back guarantee applies only for first time purchase of any “shared web hosting” plans including “agency reseller hosting”. For instance, if you already have reseller account with us and purchased new reseller service, money back guarantee no longer applies on your consecutive purchase. As we offer money back guarantee for you to test our services and for any reason you are dissatisfied with it we will do unconditional refund.
c. Third party products / services are not eligible for 30 Day money back guarantee. Such as domain name registrations and SSL certificates.
If you no longer wish to continue with your hosting, please submit a cancellation at least 7 days before your services are due to be renewed. Your account will only be deemed as terminated once all outstanding balances have been paid in full. Domains will only be considered for transfer once all balances have been settled, we will not charge you for transferring a domain(s) away to another registrar’s tag. The customer acknowledges that, termination of the agreement for any reason will result in us ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data e.g. hosting account(s) and mailboxes.
We DO NOT refund partial monthly fees to accounts.
We do not fund fees incurred in the purchase of domain names where the grace period has expired. This is 5 days for non-UK domains and 10 days for UK domains.
We shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from our servers going offline or being unavailable for any reason whatsoever. Furthermore, we shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of our servers. All damages shall be limited to the immediate termination of service.
We take backups of all data related to your hosting account. However, it is your responsibility to ensure that your own data is backed-up regularly to your own computer or another service via appropriate methods. We will not be held responsible or liable for any data that cannot be retrieved in the event of deletion, failed software installations, account termination, hardware failures and other events which may cause data loss.
If you are moving to us from another cPanel provider, we can assist with the migration by restoring any cPanel backups you upload to us via FTP. It is your responsibility to supply these backups. We will not log in to your old provider’s platform and perform the backups on your behalf. Any migrations from non-cPanel providers will not be performed by us and must be done by you. We provide a full guide on how to accomplish this and can assist if you have issues.
All support requests must be raised through the tickets system via our website. We can also provide support via telephone and email if required but all requests must first be initiated through a support ticket. This helps us deal with your query more effectively and provides a clear history of all correspondence.
Please note that we provide support to our direct customers only. We will not provide support via any means to your resold clients or any third-party not holding a direct account with us under any circumstances. It is your responsibility to cater for the support needs of your customers. In the event there is a hosting-related issue that you are unable to resolve, you are required to communicate this to us in detail via a support ticket and we will investigate and respond to you accordingly so you can inform your customer.
Violations of these policies should be referred to support@fastmoose.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.
We cannot be held liable for system downtime, crashes or data loss. We cannot be held liable for any predicted estimate of profits which a client would have gained if their site was functioning. While we own and operate our own enterprise-grade equipment, certain services and software provided by us are resold. Thus, certain equipment, routing, software and programming used by us are not directly owned or written by Fast Moose (examples include cPanel management and WHMCS billing software). Moreover, we hold no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, at our discretion.
By activating your account with us, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer.
NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by email or phone prior to taking any action to provide you with an opportunity to correct the problem.
We offer a 99.99% service uptime guarantee, which is based on a 12-month rolling average across our entire platform and multiple clouds. In the unlikely event that we fail to meet our obligations we will provide full and thorough explanations for any downtime.
Please note that from time to time, it will be necessary for us to perform essential maintenance or upgrades to our infrastructure. In the event of such planned maintenance, we will provide advance notice so you can make necessary arrangements to contact your customers or suspend any service monitoring you may have in place for the period of the planned outage. Where possible, such upgrades will be carried out overnight in the UK to minimise impact on customers. Downtime incurred as a result of planned and notified maintenance will not be included in our downtime statistics.
Our AUP terms can be found at following URL and you are bind to comply.
» https://drive.google.com/file/d/16Tk6iSyEbC-ls0ImpO3awqbm5AwRSQ7N/view
We like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers. If you wish to make a complaint about a service you have received, please submit an email to us at support@fastmoose.com, including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.
We reserve the right to change these conditions from time to time as it sees fit and your continued use of the site and our hosting services will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made via relevant channels. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or subscribing for any of our services indicates your understanding, agreement to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
These Terms and Conditions were most recently updated on 19th April 2022.
Welcome to Fast Moose (the “Site”).
We understand that privacy online is important to users of our Site, especially when conducting business.
This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without
transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Fast Moose (collectively, “Services”) (“Authorized Customers”).
“Personally Identifiable Information”
refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally, Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user)
or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.
What organizations are collecting the information?
In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain and do not store, retain, or use the information given to them.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries or to provide requested information.
With whom may the information be shared?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt-out” of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Fast Moose is securely stored and is not accessible to third parties or employees of Fast Moose except for use as indicated above.
What choices are available to Visitors regarding collection, use, and distribution of the information?
Visitors and Authorized Customers may opt-out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at privacy@fastmoose.com
Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.
How does Fast Moose use login information?
Fast Moose uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
Fast Moose has entered into and will continue to enter into partnerships and other affiliations with a number of vendors.
Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility.
Our privacy policy does not cover their collection or use of this information.
Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at privacy@fastmoose.com.
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting privacy@fastmoose.com. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.
Links:
This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Note: Discount will apply on last step of checkout
Note: Discount will apply on last step of checkout
Note: Discount will apply on last step of checkout
Note: Discount will apply on last step of checkout
Note: Discount will apply on last step of checkout
Note: Discount will apply on last step of checkout
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